The pages on this website (‘the website’) are published by The Bank Workers Charity (‘BWC’) on behalf of the Wellbeing Pulse (‘Wellbeing Pulse’, ‘us’ or ‘we’).
The Bank Workers Charity is the working name of the Bankers Benevolent Fund, a company limited by guarantee in England (No. 19366) and a charity registered in England (No. 313080).
Our registered office is Salisbury House, Finsbury Circus, London, EC2M 5QQ.
BWC takes the privacy of your data seriously and we hope the information below is clear and easy to understand. But if you’d like further information or have any questions contact our Data Protection Lead by sending an email to: DPL@bwcharity.org.uk
BWC’s use of data is regulated by the ICO who can be reached to raise a concern here.
BWC’s use of data is compliant with the General Data Protection Regulation, (GDPR) which can be explored here.
Visitors to our website
The data we collect
Neither we, nor organisations who process data on our behalf, will collect personal information about individuals who visit our website, except where it’s specifically and knowingly provided by that individual as described below.
Where we collect personal information it is kept private and it is stored securely in line with GDPR as noted above.
How we use your data when you send yourself an email via our site
When you opt to send yourself an email via our site your email address is not stored by us and no personally-identifiable data is collected about you during this interaction.
How we use your data when you use our social media sharing tool
We offer you the opportunity to share certain content from our site to a range of social media platforms, (for example, Twitter, LinkedIn and Facebook), we have no control over the privacy policies of these providers and we recommend that you read the privacy policies of these providers before sharing content through them. We record the general use of social sharing on our site to analyse the behaviour of our site visitors but this information is not personally identifiable.
When you use our social sharing tools we do not ask for personal information and we recommend that where you choose to share information, you do so wisely.
How we use your data when you click on a link to another site
How we use your data when you enter your data in our Contact Us form
We record the data you enter in our Contact Us form securely. We then pass that data securely to the part of the organisation responsible for responding to your query. When you contact us with a general enquiry, (for example, asking for our address, asking if we are interested in an event, asking us to add you to a mailing list, or other such query), your data will only be recorded in our CRM system if the nature of the request requires us to do so to fulfil that request.
How we use your data when you subscribe to our email updates
When you enter your email address in subscribing to our email updates, that email address is provided, via a secure encrypted channel, to Mailchimp. We provide your data to Mailchimp so that we can fulfil our obligation to you in providing the advertised email update. We may take steps to ensure that the email address we hold in Mailchimp is made known to other of our databases, for example our customer relationship management solution, so that we do not hold duplicate information for you. If you unsubscribe from receiving our update service we may record this requirement against any associated record we hold, (with your knowledge), to ensure your requirements are known. We will use anonymised data provided through the Mailchimp service so that we might improve our service to you.
How we use data to analyse the behaviour of visitors to our site
We use Google Analytics, a third-party service provider, to log general information about visitor behaviour on our site. This data is collected to allow us to understand patterns of user behaviour and does not allow us to identify the behaviour of personally-identifiable visitors. Examples of this analysis include; which pages are visited most, how long visitors stay on the site, which pages do visitors exit from most and other non-personally-identifiable analysis.
You have the right to ask us for a copy of your personal data. This is called a ‘subject access request’. To do this, please provide us with your details explaining your request either by contacting us on 020 3873 8535 or by completing this form. There is no charge for this.
You can ask us to stop sending you marketing messages at any time, and we will do so.
In some cases you can ask us to delete your personal data, and we will do so.
When we are using your personal data with your ‘consent’, you can withdraw this at any time.
If any of your personal data, as held by us, is inaccurate or out-of-date please get in touch and we will correct it.