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BWC’s Bank on Your People reports shed light on employee wellbeing within the financial sector

Our Bank on Your People reports investigate the state of workplace wellbeing in the financial sector. These are the only surveys of their kind in the banking industry and they shed new light on factors affecting the wellbeing of bank employees.

As the Bank Workers Charity (BWC), we worked with Roberson Cooper to survey more than 6,000 bank employees about their health, happiness and daily stresses and frustrations inside and outside of work. These surveys represent a snapshot of wellbeing in banks at a particular moment in time. And because employee wellness fluctuates, each survey reveals new patterns of employee health and wellbeing in the banking sector.

Bank on Your People 2015

Drawn from the responses of over 1,300 bank workers in the UK, this report provides a unique insight into the lives, wellbeing and productivity of employees across the financial sector

The report will enable you create a basis for sustainable high performance through:

  • A comprehensive understanding of the drivers which create employee engagement, wellbeing and performance
  • An appreciation of the wellbeing levels across the financial sector in comparison to other sectors
  • Detailed recommendations for banks to improve levels of wellbeing and performance
  • Insight from leading industry expert, Professor Sir Cary Cooper, on the changing face of wellbeing in the financial sector


Download the 2015 report


Bank on Your People 2014

This report details the work and non-work pressures affecting 4,900 bank employees, and shows that financial worries, caring responsibilities and concerns about the future are all significant home-life factors that affect performance at work.

It also uncovers a range of non-work pressures that have never been considered before in our conception of bank employees: lack of sleep; financial worries; caring responsibilities; and everyday hassles like household chores. Added on top of workplace pressures like heavy workloads, these are aspects that are creating ill health and lower productivity.

The research also identifies:

  • Workplace causes of ill-health and reduced productivity
  • Four bank worker types which reflect employees’ work-life balance and engagement levels
  • The importance of a whole-person approach to health and wellbeing support packages

The workplace pressures most troubling for staff were identified as:

  • A lack of control over their job
  • Pay and benefits not being as good as other people doing the same or similar job
  • Not having enough time to do their job as well as they would like
  • Having little or no influence over their performance targets
  • Not being involved in decisions affecting the job.


Download the 2014 report


Bank on Your People 2013

Our first round of Bank on Your People research looked into work and non-work pressures and their potential impact on bank employees.

The results shed light on:

  • Underlying non-work pressures: 63% of respondents are primary earners with significant caring responsibilities
  • Commuting: 60% have to travel for over an hour each morning
  • Daily hassles: the majority have trouble switching off and sleeping well (63% experience poor sleep quality); 40% have two or more financial worries
  • Work hassles: 63% feel a lack of control; 57% are troubled by job insecurity; also significantly troubled by long hours and fault finding bosses.

Our research identified four broad clusters of bank workers, based on their engagement and work-life balance:

  • Career optimisers
  • Fire fighters
  • Captives
  • Untapped potential


Download the 2013 report